Perceptions about learning and sharing in a virtual world by Steve Dale
Communities and Collaboration » Archive of 'Dec, 2007'

Wikileaks busts Guantanamo Bay propaganda team No comments yet

Picked up today from Wikileaks, it seems our American cousins over at Guantanamo Bay have been modifying content in Wikipedia that they disagree with and adding stuff which (allegedly) gives us a more balanced picture of what they’re up to over there. Wikipedia as a vehicle for propaganda? Surely not!!

Presentation: Communities of Practice in Local Government No comments yet

Slides from my recent presentation "Communities of Practice in Local Government" for the Online Information Conference are available on Slideshare.

Security Seals on London Underground No comments yet

Tflsecseal_2

 
Caught this item on a recent posting to Boing Boing. It shows the "security seal" tape that’s appeared over all the
fire-extinguisher boxes in the London Underground.
Because no terrorist would be so fiendishly clever as to counterfeit a
sticky label. That would require, you know, an inkjet printer and
stuff!

100 Banned Words 6 comments

Oops, missed this event in my ‘Days That Change The World’ diary, but apparently it was National Plain English Day yesterday, 11 December 2007. To mark the
occasion, the Local Government Association (LGA) published a list of
100 words that public bodies should not use if they want to communicate
effectively with local people.

Local government leaders say that unless councils talk to residents
in a language that they can understand, then the work they do becomes
inaccessible and reduces the chances of people getting involved in
their local issues. The list can be found here, but is replicated below. For anyone remotely familiar with ‘Govspeak’, this is a timely intervention by the Plain English lobby. It’s just a pity that something so obvious has to be published at all! (NB. Not quite sure why ‘welcome’ is on the list??)

The LGA’s top 100 ‘banned words’

  1. ambassador
  2. agencies
  3. beacon
  4. best practice
  5. bottom-up
  6. CAAs
  7. can do culture
  8. capacity
  9. capacity building
  10. cascading
  11. cautiously welcome
  12. champion
  13. citizen empowerment
  14. community engagement
  15. conditionality
  16. consensual
  17. contestability
  18. core message
  19. core value
  20. coterminosity
  21. coterminous
  22. cross-cutting
  23. customer
  24. democratic mandate/legitimacy
  25. distorts spending priorities
  26. early win
  27. empowerment
  28. engagement
  29. engaging users
  30. enhance
  31. evidence base
  32. external challenge
  33. facilitate
  34. fast-track
  35. flexibilities and freedoms
  36. framework
  37. fulcrum
  38. good practice
  39. governance
  40. guidelines
  41. holistic
  42. holistic governance
  43. improvement levers
  44. incentivising
  45. income/funding streams
  46. initiative
  47. joined up
  48. joint working
  49. LAAs
  50. level playing field
  51. localities
  52. meaningful consultation/dialogue
  53. MAAs
  54. menu of options
  55. multi-agency
  56. multidisciplinary
  57. outcomes
  58. output
  59. participatory
  60. partnerships
  61. pathfinder
  62. peer challenge
  63. performance network
  64. place shaping
  65. predictors of beaconicity
  66. preventative services
  67. priority
  68. process driven
  69. quick hit
  70. quick win
  71. resource allocation
  72. revenue streams
  73. risk based
  74. scaled-back
  75. scoping
  76. seedbed
  77. service users
  78. shared priority
  79. signpost
  80. single point of contact
  81. slippage
  82. social contracts
  83. stakeholder
  84. step change
  85. strategic/overarching
  86. streamlined
  87. subsidiary
  88. sustainable
  89. sustainable communities
  90. symposium
  91. synergies
  92. tested for soundness
  93. third sector
  94. top-down
  95. transformational
  96. transparency
  97. value-added
  98. vision
  99. visionary
  100. welcome

Beacon saga; facebook apologises No comments yet

Facebooklogo

Facebook founder Mark Zuckerberg posted on the company blog last week apologising for missteps with the roll-out of their much maligned  Beacon advertising system.
"We’ve made a lot of mistakes building this feature, but we’ve made
even more with how we’ve handled them. We simply did a bad job with
this release, and I apologize for it," he wrote.

Zuckerberg goes
on to apologise specifically for "taking too long" to make the system
opt-in rather than opt-out (where the site assumed no answer to the
Beacon prompt was a ‘yes’ and went ahead and shared information). Last
week Facebook made Beacon opt-in site-by-site, and they’ve added a privacy control that allows users to shut off the program completely.

One thing that can be said for sure about Facebook: even though they don’t always get it right the first time,
they listen to their users and iterate continuously until they hit
something people are happy with. When they first released the newsfeed
and mini-feed last year, users were outraged that their information was
being shared without their control to friends. Since then, Facebook has
included increasingly more fine grained privacy controls that allow
users to control what info gets published. The result? The newsfeed is
often credited as one of the most appealing and important features of
the network.

Blogs in plain English No comments yet

Another excellent video from Lee Lefever over at Common Craft. This one explains Blogs – in plain English!

Online Information 2007 – Communities of Practice in Local Government No comments yet

Online_information_logo_2007

A thought-provoking and highly entertaining presentation from Roo Reynolds (IBM’s ‘Metaverse Evangelist’) at today’s Online Information Conference. I came away with a resolution to spend some time getting to grips with  Second Life  with a view to seeing how 3D virtual worlds  might be used to support the development of communities of practice. At the very least, it’s a good alternative to Webcasts as a synchronous collaboration tool/application. Probably a step too far for the public sector, where I’m currently doing work on developing a CoP strategy for local government – but if nothing else, I’ll learn something from the experience.

Thanks also to Roo for blogging on my presentation yesterday. I was slightly disappointed that there was no-one from the IDeA at the conference, who may have been in a better position to respond to the question I had from a number of delegates about why the community of practice platform was not being more actively and vigorously promoted and marketed across local authorities. I understand there are plans to do this in the New Year, but would have been good to have heard this from the IDeA.

Overall, I thought it was a very good conference this year, though all the presentations I attended seemed to lack sufficient time for the delegates to get properly engaged in the Q&A. 

I wonder if Web 2.0 will still be the prominent topic next year? My guess is it will, and hopefully we’ll have some more case studies on the practical deployments of the technologies and applications.

I’ll be putting my presentation onto Slideshare within the next day or so.

RSS Explained No comments yet

It remains something of a tragedy that most public sector web sites still don’t support RSS.  I can probably accept that council officers and other senior public sector workers don’t understand what RSS is, but surely the various ICT departments or outsourced web design agencies have a duty to inform and educate the people they’ve been commissioned by to host/design/manage their web sites?  Well, clearly not! In the mean time, if you want to know what is happening at your local council, you’ll have to keep visiting their web site.

For the uninitiated, here’s a very useful article about RSS (all you need to know but were afraid to ask).

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