The Knowledge Management Culture Shift
Great blog post from Nick Milton , all about the Knowledge Management culture shift. I’d seen this before, but worth repeating since I think it encapsulates the key elements of collaboration in successful communities of practice, a key area of work I’ve been involved in for the past 4 years. It’s a useful exercise to consider these points as both an individual and as part of a group/community exercise to gain a perspective of where you , your organisation or your community are on your KM journey:
- From “I know” to “We know”
- From “Knowledge is mine” to “Knowledge is ours”
- From “Knowledge is owned” to “Knowledge is shared”
- From “Knowledge is personal property” to “Knowledge is collective/community property”
- From “Knowledge is personal advantage” to “Knowledge is company advantage”
- From “Knowledge is personal” to “Knowledge is inter-personal”
- From “I defend what I know” to “I am open to better knowledge”
- From “not invented here (i.e. by me)” to “invented in my community”
- From “New knowledge competes with my personal knowledge” to “new knowledge improves my personal knowledge”
- From “other people’s knowledge is a threat to me” to “our shared knowledge helps me”
- From “Admitting I don’t know is weakness” to “Admitting I don’t know is the first step to learning”
Nick goes on to comment:
That shift from “I know” to “we know” – from “Knowledge is mine” to “Knowledge is ours” is a huge one, and counter-cultural to many of us. People can find it scary, but once it has been achieved, it is like living in a different, and far better, world.
Agree with that, and have never underestimated how difficult it is to achieve this cultural shift.
Within the context of communities of practice it reflects a view of knowledge as the property of human communities and places the emphasis on connections between people and cultivating, recognising and supporting a shared learning experience.
29. May 2009 at 11:35 am :
This is one good looking, sexy theme, love it! What theme are you using?
29. May 2009 at 11:54 am :
Clockworkmint by Clockworkblogger.
30. May 2009 at 8:12 pm :
This is great stuff, Steve. Bookmarking it for future ref.
Put this clearly, it’s easy to see why it’s such a difficult to bring about in large organisations.
31. May 2009 at 10:41 am :
Thanks for the comment Neil. I think it reinforces the concept that it’s all about the people and very little about the technology.
2. June 2009 at 9:14 pm :
Ping!
http://neilojwilliams.net/missioncreep/2009/foundinteresting-17-may-to-2-june/