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Stephen Dale
KM Professional and Community Ecologist
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Category Archives: Communities of Practice
Communities of Practice – What I’ve Learnt
I was recently asked by a colleague to share some “words of wisdom” about what I’d learnt from 9 years of consultancy projects that involved setting up Communities of Practice. I could have written an essay on this topic (and … Continue reading
Knowledge Hub User Consultation: the importance of UI and UX
It’s not about what the technology can do; it’s how you use it. The importance of focusing on the user experience (UX) rather than how many features you can add. Continue reading
Maximising the power of collective knowledge
Introduction This is a summary of one of the breakout session I ran at the Cisco Public Services Summit, Oslo 9-11 December 2011. It describes the role of Communities of Practice in supporting more effective collaboration and knowledge sharing between … Continue reading
The Role of the Facilitator in Building and Sustaining Communities of Practice
I have the honour of being invited to present at the XIII Seminari Compartim L’e-moderador i altres nous agents de coneixement a les organitzacions on 21st September 2011. The event is sponsored by Generaliti de Cataluña, centre d’Estudis Juridics, I … Continue reading
Communities of Practice: a strategy for more effective collaboration
Acting as a public administrator, it was my privilege to arrange and facilitate a meeting this morning between a delegation from the Government of Singapore and some of the ‘expert’ Community of Practice Facilitators from the local government Community of … Continue reading
Knowledge Hub – part 4: Social Graph and Activity Stream
Continuing with my posts about the Knowledge Hub (Beta release in April 2011): Knowledge Hub 3 – User Experience Knowledge Hub 2 Knowledge Hub 1 I wanted to touch on another of the key features being delivered by the new … Continue reading
Are you a robin or a magpie?
I was reading one of Johnnie Moore’s blog posts recently, about positive deviance, where looking at outliers helps people to solve serious real world problems. Johnnie refers to an abstract from The Power of Positive Deviance: How Unlikely Innovators Solve … Continue reading
Communities of Practice leading the way in public service improvement
Rounding out another year of growth and innovation in the use of social media, this item provides a compelling case study for the success of Communities of Practice as a foundation for more effective collaborative working. I’m privileged to have … Continue reading
Building and Nurturing On-Line Communities – Batteries Not Included
Much has been written about best practice for developing and nurturing on-line communities , such as Communities of Practice (CoP), and the accepted wisdom is that technology by itself – no matter how good – will NOT deliver vibrant and … Continue reading