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Category Archives: Social Network Analysis
Social Network Analysis: making invisible work visible.
Everyone is talking about the enormous benefits to be had through collaborative working and better employee engagement. Industry analysts report a 25% improvement in organisational efficiency when companies successfully deploy a collaboration platform. Whether it’s social media or social collaboration, organisations are … Continue reading
The Sunday Times Social List
I’m still undecided about these services and applications that purport to measure your social influence (or social equity), mainly because there is very little transparency of the algorithms they use to determine where you rank amongst the “crowd” (understandable I … Continue reading
Discovering the value of Social Networks and Communities of Practice
There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice. However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investment (ROI). … Continue reading
Generation V and four levels of virtual engagement
I’m not really into this relentless trend to categorise people and their behaviours into socio-economic-demographic groups since very rarely does anyone neatly fit within one of these categories. However, I follow the trend if for no other reason I can … Continue reading