The 2013 Social Media Landscape [Infographic] – Brian Solis

See on Scoop.itThe Social Web

Stephen Dale‘s insight:

I’ve kept track of the various iterations of Brian Solis’s Conversation Prism since he first made this available (Version 1) in 2008. This is the latest version (Version 4) which reflects some of the consolidation and disappearance of some brands since the last version. From the article:

“For those unfamiliar with The Conversation Prism, it is an evolving infographic that captures the state of social media, organized by how important social networks are used by professional and everyday consumers. It was created to serve as a visual tool for brands to consider unforeseen opportunities through a holistic lens. Over the years, it has served as a business tool as well as art decorating the walls and screens of offices, conference halls, and also homes.

The Conversation Prism was designed to help strategists see the bigger picture in the evolution of social media beyond the most popular and trendy sites. It is intended to help in a number of ways…

1. As a form of validation to show executives that social media is not a fad and that it’s bigger thanFacebook, YouTube, Twitter, and .

2. To motivate teams to find new ways to think about social media and explore new ways to improve experiences and relationships.

3. Provide a top-level view to help strategists study the landscape as they plan their next social media strategy.”

It is provided as a free download in many sizes and shapes here.

See on www.briansolis.com

Posted in Infographic, Social Business, Social Media | Tagged , , , , | 2 Comments

9 Facts Every Creative Needs to Know About Collaborative Teams

See on Scoop.itThe Social Web

The mere presence of other people can boost your performance, and 8 other research-backed findings about collaboration and teamwork.

Stephen Dale‘s insight:

A useful list of evidence-based attributes associated with effective team collaboration.

1. The mere presence of other people can boost your performance.

2. A familiar team has benefits like a home stadium.

3. Virtual teams can outperform face-to-face teams.

4. A balance of extroverts and introverts makes for a better team.

5. Most good teams have one analytic thinker on board.

6. Teams perform better when they include both men and women.

7. There’s a danger of teams splitting into sub-groups.

8. Effective teams depend on “social sensitivity.”

9. The best teams communicate outside of formal meetings.

Are there more?

See on 99u.com

Posted in collaboration, Knowledge Management | Tagged , , | 1 Comment

Connect with Social Media Influencers

See on Scoop.itThe Social Web

There are ways to slowly break into the world of the experts. Learn how to connect with social media influencers in your industry using G+ Ripples and other social tools and techniques.


Stephen Dale‘s insight:

I must admit I had forgotten about Google’s Ripples feature until I read this.  Well worth dipping a toe in the water! #google


See on www.wordstream.com

Posted in Social Enterprise | Leave a comment

From Creating To Sense-Making: That’s What Curation Is All About

See on Scoop.itThe Social Web

curation

Stephen Dale‘s insight:

With almost anyone now able to generate and publish content, finding relevance (signal to noise) is precoccupying knowledge workers everywhere. Sense-making, new media literacy and the ability to understand concepts across a wide range of disciplines are ctitical skills for the content curator in cutting through the noise to find that all important signal. Effective content curation will help us to focus and make sense of our complex and ambiguous world, to understand context and ultimately to make better decisons.

See on www.getmespark.com

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The Basic Flipboard Curation Guide

See on Scoop.itData Informatics

Stephen Dale‘s insight:

Flipboard (an App available for iOS and Android) is my favourite app for consuming and sharing inrormation. Relevence is improved by being able to choose the topics you want to follow, and liking or favouriting specific articles.

The recent addition of the Flipboard Editort now enables you to create and curate your own magazine, which you can share with others, or keep simply as a place for bookmarking.

In this article, Sue Waters provides a step by step guide on how to use and make the most of the Flipboard features.

See on theedublogger.com

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Create Persistent Searches and Monitor Specific Keywords with the Best Google Alerts Alternative: TalkWalker Alerts

See on Scoop.itThe Social Web

 

Stephen Dale‘s insight:

In view of the rumours that Google Alerts is the next service to be canned by Google as part of its ongoing rationalisation exercise and strategy to integrate everything into its Google+ service, this looks like the ideal alternative. Particularly relevant if you want to maintain some independence from the Google ‘capture net’ (and not everyone wants to have a G+ account). As Robin Good writes:

“If you are not familiar with this kind of tool, its key purpose is one of actively and persistently search for a set of keywords you specify and to report to you, via RSS/email of any instances of new content mentioning your selected keywords.”

I’ve been a long-time user of Google Alerts and have noticed a fall-off recently in the ‘hits’ I’ve been receiving, which might infer that the service is not receiving the same attention from Google that it once did. I’ll certainly be giving TalkWalker Alerts a try-out. #alerts #smtrng

See on www.talkwalker.com

Posted in Knowledge Management, PKM, RSS, Scoop.it, social web | Tagged , , | 1 Comment

Need To Explain To Others What Content Curation Is? Use This Visual Collection

See on Scoop.itThe Social Web

What is content curation about? Diagram, charts and infographics to make sense of the curation conundrum

 

Stephen Dale‘s insight:

A great collection of visual aids to help explain the concepts of Content Curation.

See on

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Knowledge Hub Closure: What have we learnt?

There has been quite a buzz of activity on the various blogs, Twitter streams and social networks following the recent press announcement about the pending closure of the LGA’s Knowledge Hub. Here are some of them:

Or just follow the Twitter hashtag #khub

It’s encouraging to see that there is fairly widespread concern about the potential impact of the cessation of this service, albeit with some valid points about how the service could be delivered more simply and cheaply. But more on this in a moment.

As the original design lead for the Knowledge Hub, and the IDeA Communities of Practice platform that preceded it, I might have a lot to say about all of this, and not all of it complimentary to the LGA, given the direction the development took the moment I was out of the door! Suffice to say, it doesn’t exactly meet the original vision, as described in one of my earlier posts: https://steve-dale.net/2009/09/21/knowledge-hub-part-1/

Original Positioning Statement

Knowledge Hub is an innovative new social business platform that will allow councillors, officers, policy makers, experts, regulators and practitioners across the public sector to take greater advantage of new media tools and techniques to support more effective knowledge sharing. It will provide access to new and emerging practice for public service improvement and innovation, and tools for developing and sharing open and linked data applications.

There is no doubt that compromises had to be made as various budget cuts kicked in, but one of the biggest mistakes – I think – was to collapse all design and development decisions into a very small and inward-looking LGA project team, removing the sector-wide governance structures that I had worked so hard to establish. At a stroke, the wider perspective and wise council of The Knowledge Hub Advisory Group was lost, and with it any vision or strategy to deliver a joined-up approach to using open data to derive actionable information and lead to better decision making. Thereafter, opportunities for innovation and knowledge sharing become lost or widely disaggregated across different channels and networks. Hence we’re still left with a separate ESD-Toolkit network, and an LGInform project that continues to plough its own furrow. The original vision was for both of these to be fully integrated into Knowledge Hub and thereby eliminating costs of having separate hosting and support infrastructures, as well as reducing overall complexity for the users.

But the cost of the technology is not the real issue here. Considerable time and effort has been put into the development and growth of the KHub, which is still the UK’s largest public sector membership network. With the private sector now investing heavily in enterprise collaboration and ‘social business’ to encourage innovation and deliver better services, it seems a paradox that a successful and established network operating across local government and the third sector is being closed because the value hasn’t yet been recognised.

When considering “value”, does anyone seriously think that Yahoo! is paying $1.1billion (£723m) for the technology that runs Tumblr? No! They’re paying for the 50million or so users of the network and what this means for advertising revenue. Clearly Knowledge Hub is not there for advertising revenue, but there are two important principles at play here:

  1. Users have an inherent value
  2. Building a network from a standing start is not a viable option – for anyone!

Looking at the announcement from LGA I can’t see any evidence that the value of the network of users has been given any thought at all. And in particular, scant regard for the fairly unique skills and experience of the small band of community managers and facilitators that really understand how to develop and nurture a collaborative community.

So, perhaps we should think of this announcement as an opportunity rather than a problem. The original concept was for a sustainable, sector driven cultural and technological environment in which collaborative knowledge generation, learning, sharing and problem-solving would be supported with minimal mediation by national bodies. The reality is that it is has become a closed and proprietary LGA network, with very little transparency about strategy and development priorities, and clearly now a growing burden to a cash-strapped organisation.

What I think is needed is:

  1. A new owning authority to be established, along the lines of a cooperative or member-owned, not-for-profit organisation. This organisation to take overall responsibility for future strategic development of Knowledge Hub. The Knowledge Hub will thereafter be owned and managed by its members.
  2. A new business model to be established around member/organisation subscription. Membership would guarantee privacy, security, persistent content ownership and no advertising (advertising could be considered as a revenue stream for freemium membership)
  3. Utilising the same technology (the Intelligus platform is capable of delivering everything that was in the original vision and specification), but available in a more open environment that would encourage entrepreneurial development.
  4. A new Knowledge Hub mandate is agreed setting out its purpose in providing a secure and trusted collaborative environment for use by any person or organisation working to improve public services, or delivering community services.
  5. Subject to consultation, members and content to be seamlessly migrated to the new open environment.

I appreciate there are many other factors that also deserve consideration, not least the possible loss of LGA staff that may have been instrumental in supporting the many KHub communities and who possess that unique blend of “community management” skills. I believe this discussion should be more formally part of the LGA consultation rather than speculate as part of this post.

I’m happy to receive views/comments on any of the points raised here.

 

 

 

Posted in Knowledge Hub, Public Sector | Tagged , | 2 Comments

What has Yahoo! Actually Acquired: A Snapshot of Tumblr in Q1 2013 – GlobalWebIndex

See on Scoop.itThe Social Web

Yesterday (20th May 2013) Yahoo! finally confirmed its all-cash acquisition of the social media platform, Tumblr. Will there be a conflict of demographics, i.e.Yahoo’s more sedate and aged demographic vs.Tumblr’s young, cool, informed and fickle user-base? Time will tell!

Stephen Dale‘s insight:

Yesterday (20th May 2013) Yahoo! finally confirmed its all-cash acquisition of the social media platform, Tumblr.

According to latest research (Q1 2013), 73 million people have created a Tumblr account which equals 5% of the total internet users at a global level.

One of the major things Tumblr has going for it is the youthfulness of its user base, and this is certainly something that Yahoo! , with it’s more ‘aged’ demographic, would have been attracted to.

46% of Tumblr’s active user base at a global level is between the ages of 16 and 24.  This compares to roughly 30% for Google+, 27% for Facebook, and 29% for Twitter.

It will be interesting to see what level of integration will take place beyween Yahoo!’s existing services and its new aquisition.  CEO, Marissa Mayer has indicated a hands-off approach, leaving David Karp to continue running the company he set up…that is once he’s finished counting his $1.1 billion dollar fortune!

See on www.globalwebindex.net

Posted in Curation, Social Media, social web | Tagged , , , , , | Leave a comment

MOOC’s – What Are They?

MOOC - 3I asked the same question myself when I first stumbled across this phenomenon, but having ‘been there, done it and got the certificate’, I feel slightly more qualified to answer the question. MOOC is an acronym for “Massive Open Online Course”.  I’ve just completed a Coursera MOOC on Social Network Analysis, run by the University of Michigan. The course lasted 8 weeks, with a timed 2-hour exam in week 9.

Coursera was established by computer science professors Andrew Ng and Daphne Koller from Stamford University and is one of a growing number of organisations offering free online courses. Courses include Humanities, Medicine, Biology, Social Sciences, Mathematics, Business, Computer Science, and others. Each course includes short video lectures on different topics and assignments to be submitted, usually on a weekly basis. Assignments were scored automatically for the Social Network Analysis course, with results available within minutes of submission. Some courses and assignments use a peer review system where an objective standard is difficult to establish. This was the case for the optional programming element of the SNA course.

I opted for something called the “Signature Track”, which meant that all my assignments and exam submissions were electronically verified against my personal ID, which was established by one-off submission of an official photo ID document, such as a driving licence or passport. The only technical requirement (other than a PC/laptop and Internet connection) was a webcam for taking a photo image of my face, submitted for each assignment, which would be compared to the image they had on record. All of this security and fraud detection was supplemented by a clever algorithm that profiles keyboard typing patterns, e.g. to deter me from substituting someone else to submit assignments.

It’s not compulsory or necessary to run this gamut of security procedures if all you want to do is take the course and are not worry about having a formal certificate of achievement at the end. I did, but that’s purely a personal decision. I got my certificate for a pass score of 88.5%, where 80% was the pass/fail threshold.

Given this was my first experience of a MOOC, I did a bit of background research to get a better understanding of how this compared to traditional pedagogical learning methods. I was slightly surprised to learn that, on average, less than 10 percent of students complete a course. This is according to research conducted by the Open University.

See: Why do students enrol in (but not complete) MOOC Courses, by Ian Quillen

Amongst the reasons quoted for this low completion rate is that students enrol because they recognise the unusual opportunity afforded by MOOCs but, unlike traditional college courses, there is no financial obligation if they subsequently decide to drop out, e.g. having experienced the full demands of a course.

There may also be people who just want to see what’s going on, see how others teach the same subjects they do, as well as competitors who might want to steal some ideas and use them in their own platforms.

I have to admit that in my enthusiasm, I signed up for two courses that overlapped mid-way through my SNA course and found that I couldn’t cope with a combined commitment of around 20 hours/week, so had to drop out of the other course. So my advice is that unless you really do have lots of spare time, stick to doing one course at a time.

I was also interested in what sort of demographic or cohort was doing these courses, and why. According to Donald Clark, several target audiences have emerged. For the record, I fit into 8 and 9:

  1. Internal students on course – cost savings on volume courses
  2. Internal students not on course – expanding student experience
  3. Potential students national –major source of income
  4. Potential students international – major source of income
  5. Potential students High school – reputation and preparation
  6. Parents – significant in student choice
  7. Alumni – potential income and influencers
  8. Lifelong learners – late and lifelong adult learners
  9. Professionals – related to professions and work
  10. Government – part of access strategy

Clark observes:

(MOOC)….decision makers often don’t have the marketing skills to differentiate between different addressable audiences. External adult learners may not want a long-winded, over-engineered, six to ten week course on anything. Life’s too short. Yet academics are used to producing courses of this semester length. What many may want are mini MOOCs. They may want them to be asynchronous starting and ending when convenient for them. This, of course, is exactly what’s happening. All in all, however, the good news is that MOOCs are forcing HE institutions to change. MOOCs may very well be the force that makes them more open, transparent and relevant. There will, of course, be a backlash, but the digital genie is out of the bottle – MOOCs are here to stay.

See: Who’s using MOOC’s? 10 Different Target Users, by Donald Clark for the full piece.

I must admit that I like the idea of “mini MOOCs”, and the concept of asynchronous start and end dates, which would have avoided the problem I referred to earlier with two courses overlapping for a period of time. I’ll await developments in this area.

One last reference on completion rates; I picked up this post that appears to be stating the case for traditional education techniques as opposed to on-line learning. I’m not sure I agree with all that the author has to say, but I do agree that it comes down to personal motivation. In particular, the last paragraph resonated with me:

Why online education is mostly a fantasy, by Francisco Dao

“Education is primarily driven by motivation, and online learning doesn’t do anything to address people’s motivational needs. In fact, the nature of online education strips away many of the components that keep students engaged and committed. Many of the factors that online education advocates claim are a benefit, such as time flexibility and the lack of classrooms, are actually a hindrance to learning. Studies have shown that a fixed structure and the sense of belonging that comes from a student body improve completion rates. Allowing students to study on their own removes these components of the support system resulting in lower rates of course completion.

In the end, MOOCs and online programs primarily help those who are self motivated to learn, and the vast majority of these people would have figured out how to educate themselves, whether in college or on their own, regardless of whether or not online courses are available.”

To conclude, my own experience has been an enjoyable sojourn into the world of MOOCs. I found the teacher for my SNA course (Professor Lada Adamic) very knowledgeable, engaging and helpful. The course materials were, without exception, of the highest quality. There was also an active online community of students and staff, willing to help with problems, and a strong sense of peer support. I would recommend MOOC’s to anyone who wants to explore new knowledge or skills, or to build on the knowledge they have, either for personal or professional improvement.

Then following links and references might help get you started.

And here’s a very useful article about financial assistance for lifelong learners (though specific to students in the US).

“Live as if you were to die tomorrow. Learn as if you were to live forever.” – Mahatma Gandhi

“I have never let my schooling interfere with my education.” – Mark Twain

List of MOOC Providers

10gen Education - an online learning platform run by 10gen (the MongoDB company)

ALISON, the world’s oldest MOOC (massive open online course) has been around since 2007 and has over 2 million registered learners and over 300,000 graduates worldwide. In contrast to the mega millions raised by the new MOOCs who are struggling for business models as widely reported recently, ALISON is growing faster than ever. Our effective business model based on advertising education allows us to offer over 500 courses and register 100,000 new learners every month worldwide.

Academic Earth - Featured universities include Harvard, Massachussets Institute of Technology and Stamford.

Canvas - An open, online course network that connects students, teachers & institutions

Caltech’s ‘Learning From Data’ Course - California Institute Of Technology

Class2Go – Stanford - Now in maintenance mode. Will be merged with the edX platform.

Coursera - Founded by computer science professors Andrew Ng and Daphne Koller from Stamford University. It has teamed up with 62 colleges (and counting) for its classes. The company is experimenting with a career service that makes money by connecting employers to its students, and attracted $22-million in venture capital in its first year.

CourseSites MOOCs  Blackboard is pleased to support open education opportunities and massive open online courses (MOOCs) through CourseSites by Blackboard, a free, hosted and scalable online learning platform.

EdX - A Not-for-profit enterprise with MIT and Harvard universities as founding partners. So far, students can take classes only from Harvard, MIT, and UC Berkeley, but classes from nine more universities are coming soon.

Futurelearn - The first UK-led multi-institutional platform, partnering with 17 UK universities, offering MOOC to students around the world. It is a private company owned by the Open University.

iversity - A company with a diverse interdisciplinary team from Berlin presently offering MOOC  production fellowship and collaboration network for academia.

Khan Academy – Salman Khan made waves when he quit his job as a hedge-fund analyst to record short video lectures on everything from embryonic stem cells to (naturally), hedge funds and venture capital.

NovoEd - Rebranded version of Stanford’s Venture Lab, with a special focus on students collaboration and real-world course projects.

OpenUpEd - First Pan-European MOOC initiative, with support of the European commission.  It includes partners from 11 countries.

Open2Study - An initiative of Open Universities Australia which itself is a leading provider  online education through collaboration of several Australian universities.

OpenLearning  -Free courses from educators worldwide

OpenHPI - The educational Internet platform of the German Hasso Plattner Institute, Potsdam, focusing on courses in Information and Communications Technology (ICT).

Open University – One of the founders of open education. Launched in 1969 to provide (paid for) distance learning. Tentatively stepping into the MOOC arena

MRUniversity - Focusing on economics courses, founded by two GMU professors

P2PU - Peer to Peer University is a non-profit online community based learning platform, founded with funding from the Hewlett Foundation and the Shuttleworth Foundation.

Saylor - a non-profit organization that provides over 280 free, self-paced courses.

Udacity - Udacity was an outgrowth of a Stanford University experiment in which Sebastian Thrun and Peter Norvig offered their ‘Introduction to Artificial Intelligence’ course online for free in which over 160,000 students in more than 190 countries enrolled.

Udemy - An online learning platform that allows anyone to host their video courses.

UoPeople – University of the People (UoPeople) is a tuition-free, non-profit, online academic institution offering undergraduate programs in Business Administration and Computer Science.

World Education University - Many of the courses have been provided through OpenCourseWare initiatives.

 

 

 

 

 

Posted in Education, Knowledge Management, PKM | Tagged , , , , | 7 Comments