Category Archives: Communities of Practice

Communities of Practice – What I’ve Learnt

I  was recently asked  by a colleague to share some “words of wisdom” about what I’d learnt from 9 years of consultancy projects that involved setting up Communities of Practice. I could have written an essay on this topic (and … Continue reading

Posted in Communities of Practice | Tagged , , | 3 Comments

Knowledge Hub User Consultation: the importance of UI and UX

It’s not about what the technology can do; it’s how you use it. The importance of focusing on the user experience (UX) rather than how many features you can add. Continue reading

Posted in Communities of Practice, Knowledge Hub | Tagged , , , | 1 Comment

Maximising the power of collective knowledge

Introduction This is a summary of one of the breakout session I ran at the Cisco Public Services Summit, Oslo 9-11 December 2011.  It describes the role of Communities of Practice in supporting more effective collaboration and knowledge sharing between … Continue reading

Posted in Communities of Practice, Knowledge Hub, Public Sector, Social Business, Social Enterprise | Tagged , , , , , | 1 Comment

The Role of the Facilitator in Building and Sustaining Communities of Practice

I have the honour of being invited to present at the XIII Seminari Compartim L’e-moderador i altres nous agents de coneixement a les organitzacions on 21st September 2011. The event is sponsored by Generaliti de Cataluña, centre d’Estudis Juridics, I … Continue reading

Posted in Communities of Practice, Facilitation, Knowledge Management | Tagged , , , | 1 Comment

Communities of Practice: a strategy for more effective collaboration

Acting as a public administrator, it was my privilege to arrange and facilitate a meeting this morning between a delegation from the Government of Singapore and some of the ‘expert’ Community of Practice Facilitators from the local government Community of … Continue reading

Posted in collaboration, Communities of Practice, Public Sector | Tagged , , , | 2 Comments

Knowledge Hub – part 4: Social Graph and Activity Stream

Continuing with my posts about the Knowledge Hub (Beta release in April 2011): Knowledge Hub 3 – User Experience Knowledge Hub 2 Knowledge Hub 1 I wanted to touch on another of the key features being delivered by the new … Continue reading

Posted in Communities of Practice, Knowledge Hub, Knowledge Management, Social Networking Tools | Tagged , , | 2 Comments

Are you a robin or a magpie?

I was reading one of Johnnie Moore’s blog posts recently, about positive deviance, where looking at outliers helps people to solve serious real world problems. Johnnie refers to an abstract from The Power of Positive Deviance: How Unlikely Innovators Solve … Continue reading

Posted in Communities of Practice, Knowledge Management | Tagged , , , | 4 Comments

Communities of Practice leading the way in public service improvement

Rounding out another year of growth and innovation in the use of social media, this item provides a compelling case study for the success of Communities of Practice as a foundation for more effective collaborative working. I’m privileged to have … Continue reading

Posted in Communities of Practice, Knowledge Hub | Tagged , , | Leave a comment

Building and Nurturing On-Line Communities – Batteries Not Included

Much has been written about best practice for developing and nurturing on-line communities , such as Communities of Practice (CoP), and the accepted wisdom is that technology by itself – no matter how good – will NOT deliver vibrant and … Continue reading

Posted in collaboration, Communities, Communities of Practice, Enterprise 2.0, Facilitation, Knowledge Management | Tagged , , , | 11 Comments

EDO International Congress 2010

I had the privilege if being invited to present at the EDO 2010 International Congress in Barcelona at the Centre for Legal Studies and Specialized Training on 12, 13, 14 May 2010. The conference theme was “New training strategies for … Continue reading

Posted in collaboration, Communities of Practice, Knowledge Management, Presentations | Tagged , , , , | Leave a comment