Author Archives: Steve Dale

About Steve Dale

Stephen Dale is both an evangelist and practitioner in the use of Web 2.0 technologies and Social Media applications to support personal development and knowledge sharing. He has a deep understanding of how systems and technology can be used to support learning and facilitate smarter working, where connections and conversations are the key to self-development and creativity within the organisation.

Communities of Practice – Planning For Success

My experience of knowledge sharing in organisations stems mainly from my involvement in setting up Communities of Practice (CoPs) for UK local government. This was part of a broader Knowledge Management strategy that I was commissioned to deliver for the … Continue reading

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How to fail with Twitter

I’ve been using Twitter since 2007, and though I’m not in the same league as celebrities (or z-listers)  who count their followers in hundreds of thousands, I’m comfortable knowing that my following has been grown organically, I’ve never ever paid … Continue reading

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Posted in fun, Social Media, Twitter | Tagged , , | 1 Comment

Knowledge Management – Don’t Forget The SME’s!

The research paper by Cheng Sheng Lee and Kuan Yew Wong in the December of issue of  Business Information Review raises a number of interesting points that deserve wider discussion. Abstract as follows: Knowledge management (KM) is recognized as an important … Continue reading

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Posted in Knowledge Hub | Tagged , , , , , | 1 Comment

Watson Analytics

I recently had an introductory presentation to IBM’s Watson Analytical Engine and was mightily impressed by what I saw. IBM Watson is a technology platform that uses natural language processing and machine learning to reveal insights from large amounts of … Continue reading

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Posted in Data | Tagged , , , | 1 Comment

Connecting Knowledge Communities

The forthcoming NetIKX event “Connecting Knowledge Communities“, scheduled for Wednesday 23rd September, is shaping up to be one of those ‘must attend’ events for anyone who is confused (or bemused) at the plethora of different groups and communities dedicated to … Continue reading

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Posted in collaboration, Information Management, Knowledge Management | Tagged , , , , , , , | 4 Comments

12 Principles Of Knowledge Management

I recently came across a paper by respected author, consultant and keynote speaker  Verna Allee on the 12 principles of Knowledge Management. Reading the paper, two thoughts occurred to me: The principles appear to be so simple and obvious Why … Continue reading

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Content Curation Needs Humans After All!

As I ponder my forthcoming session on the topic of “Content Curation” at the CILIP Conference in Liverpool this Friday 3rd July, I’m aware that the slides I was asked to prepare and submit to the organisers last month are … Continue reading

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Posted in Curation, Information Management, Knowledge Management | Tagged , , , | 3 Comments

Knowledge Management – Measuring Return on Investment

A common and recurrent theme that I keep coming across is how to measure the value of knowledge management, e.g. the return on investment (ROI) of implementing a knowledge management strategy. This may cross over into having a social media … Continue reading

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Murdermap Mashup

Spotted originally by my colleague Conrad Taylor, a geospatial application that plots more than 400 homicide cases reported by court reports and the Old Bailey’s archives. Something for the ‘gruesome violence’ mashup category maybe. You can even do deep dive … Continue reading

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The Seven Principles of Knowledge Management

What would we do without serendipity? I was looking through some of my archived blog posts just now and (re)stumbled across this from Dave Snowden. It’s from a blog he produced in 2008, but as relevant today as it was … Continue reading

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Posted in Knowledge Management | Tagged , | 4 Comments