Author Archives: Steve Dale

About Steve Dale

Stephen Dale is both an evangelist and practitioner in the use of Web 2.0 technologies and Social Media applications to support personal development and knowledge sharing. He has a deep understanding of how systems and technology can be used to support learning and facilitate smarter working, where connections and conversations are the key to self-development and creativity within the organisation.

Knowledge Management – Measuring Return on Investment

A common and recurrent theme that I keep coming across is how to measure the value of knowledge management, e.g. the return on investment (ROI) of implementing a knowledge management strategy. This may cross over into having a social media … Continue reading

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Murdermap Mashup

Spotted originally by my colleague Conrad Taylor, a geospatial application that plots more than 400 homicide cases reported by court reports and the Old Bailey’s archives. Something for the ‘gruesome violence’ mashup category maybe. You can even do deep dive … Continue reading

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The Seven Principles of Knowledge Management

What would we do without serendipity? I was looking through some of my archived blog posts just now and (re)stumbled across this from Dave Snowden. It’s from a blog he produced in 2008, but as relevant today as it was … Continue reading

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Content Matters – But People Matter More!

I was recently asked to participate in a KM roundtable event that APQC are organising on the subject of Content Management Systems (CMS).  They wanted to gather some perspectives from KM professionals and thought leaders (their wording, not mine) active … Continue reading

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30 ways to fail on Twitter

Culled and curated from a few of my archived blog posts, a few tips on Twitter protocol that might enhance your social media credibility and encourage real people (not Bots) to follow you. However, to conform with the (slightly misleading) … Continue reading

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Wider Horizons For Information Audit

It’s a paradox of our time that the more information that organisations create or consume, the less they understand it. Specifically, most organisations don’t know what information they’ve got, where it came from, where it is stored, who owns it, … Continue reading

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Making The Case For Enterprise Social Networks

Why is it that so many organisations still struggle to (a) understand what an Enterprise Social Network (ESN) is and (b) how it might benefit their business. Despite the fact that social networking technology has been around for over 10 … Continue reading

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Change to Primary URL

Just a brief note to inform any readers/followers that I have changed the primary URL for this blog from steve-dale.net to stephendale.com. This is part of a rationalisation of domain names that I own, and to distinguish this (mainly) business-related … Continue reading

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We’re all Digital Content Curators (but some of you don’t know it).

Digital Content Curation is the emergent skill for 21st century knowledge workers. A skill as important as learning how to swim, and just as relevant if you don’t want to drown in a sea of (useless) information! A new workshop on the topic begins 20th June in London. Continue reading

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Barriers To Knowledge Sharing

Why is it that some organisations still focus on the document, and being able to hold ‘the strategy’ in their hands. We need to be able to hold the strategy in our heads, not our hands and this happens when its implementation is embedded in what the organisation does, day in and day out. Continue reading

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