Utilising Web 2.0 in local government

I was asked recently to produce an article for ITAdvisor on the topic of Web 2.0 in local government, and specifically, the areas in which Web 2.0 could be used, the resultant benefits that can be delivered and the key issues to be considered in order to ensure that the technologies are implemented successfully.
This proved [...]

Building a collaborative workspace

I highly recommend the recently published white paper - “Building a collaborative workspace” - by Shawn Callahan, Mark Shenck and Nancy White. The paper goes some way to redressing the balance between Web 2.0 technology solutions and the skills, processes and techniques required to ensure the technology is used effectively. I’ve blogged on this [...]

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