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Stephen Dale
KM Professional and Community Ecologist
Category Archives: Public Sector
Knowledge Hub Closure: What have we learnt?
We should think of the LGA announcement of the closing down of the Knowledge Hub as an opportunity rather than a problem. The original concept was for a sustainable, sector driven cultural and technological environment in which collaborative knowledge generation, learning, sharing and problem-solving would be supported with minimal mediation by national bodies. The reality is that it is has become a closed and proprietary LGA network, with very little transparency about strategy and development priorities, and clearly now a growing burden to a cash-strapped organisation. Continue reading
Knowledge Hub: A response.
The Knowledge Hub community of practice facilities were meant to be a step on the way, and not an end in itself, which is what I think the Knowledge Hub has become. The unfortunate conjunction of original concepts and vastly cut-down capabilities (per the original specification) has resulted in a just-about-adequate user interface (UI), but a fairly hostile user experience (UX). Continue reading
Government launches public sector app store
I came across this artcle on the BBC website today. For those who remember my involvement with the early design and business requirements for the Knowledge Hub, the Khub App store was one of the main features of the new platform. Regretably … Continue reading
Maximising the power of collective knowledge
Introduction This is a summary of one of the breakout session I ran at the Cisco Public Services Summit, Oslo 9-11 December 2011. It describes the role of Communities of Practice in supporting more effective collaboration and knowledge sharing between … Continue reading
Communities of Practice: a strategy for more effective collaboration
Acting as a public administrator, it was my privilege to arrange and facilitate a meeting this morning between a delegation from the Government of Singapore and some of the ‘expert’ Community of Practice Facilitators from the local government Community of … Continue reading
Knowledge Hub – part 5: Day of the App
Continuing my sequence of blog posts about the Knowledge Hub, the new and innovative community and collaboration platform for the UK public sector. I am devoting this post to the Knowledge Hub’s “App Store” facilities that will get delivered in … Continue reading
The Knowledge Hub – part 3 :User Experience (UX)
I thought it was probably about time to post an update about the Knowledge Hub; I’ve had my head under the bonnet of the technology for longer than I had intended and given the proximity of the Beta release in … Continue reading
Knowledge Hub Linked Data Spend App.
The confluence of a number of initiatives around the UK Government’s transparency agenda has opened up a significant and exciting opportunity to deliver the first of a number of applications that will be made available in the Knowledge Hub App … Continue reading
Bonfire of the Quangos
The promised axe is coming down hard today on 192 quangos that will be abolished, with another 289 being radically overhauled. 380 quangos are staying. As one insightful blogger noted: The regular hoeing to keep the soil clean has rather … Continue reading
The Lean Machine
Much has been written about ‘Lean‘, and what a ‘lean’ organisation looks like. ‘Lean’ quite simply means creating more value with fewer resources. A popular misconception is that ‘lean’ only applies to manufacturing industries, but in fact it can be … Continue reading


















