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Category: Knowledge Hub

Knowledge Management – Don’t Forget The SME’s!

Knowledge Management – Don’t Forget The SME’s!

The research paper by Cheng Sheng Lee and Kuan Yew Wong in the December of issue of  Business Information Review raises a number of interesting points that deserve wider discussion. Abstract as follows: Knowledge management (KM) is recognized as an important means for attaining competitive advantage and improving organizational performance. The evaluation of KM performance has become increasingly vital, as it provides the direction for organizations to enhance their performance and competitiveness. A survey was carried out to test the applicability…

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Knowledge Hub Closure: What have we learnt?

Knowledge Hub Closure: What have we learnt?

We should think of the LGA announcement of the closing down of the Knowledge Hub as an opportunity rather than a problem. The original concept was for a sustainable, sector driven cultural and technological environment in which collaborative knowledge generation, learning, sharing and problem-solving would be supported with minimal mediation by national bodies. The reality is that it is has become a closed and proprietary LGA network, with very little transparency about strategy and development priorities, and clearly now a growing burden to a cash-strapped organisation.

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Knowledge Hub: A response.

Knowledge Hub: A response.

The Knowledge Hub community of practice facilities were meant to be a step on the way, and not an end in itself, which is what I think the Knowledge Hub has become. The unfortunate conjunction of original concepts and vastly cut-down capabilities (per the original specification) has resulted in a just-about-adequate user interface (UI), but a fairly hostile user experience (UX).

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Government launches public sector app store

Government launches public sector app store

I came across this artcle on the BBC website today. For those who remember my involvement with the early design and business requirements for the Knowledge Hub, the Khub App store was one of the main features of the new platform. Regretably it got lost in the budget cuts (or was de-priotised?), and hence an opportunity lost.  As can be seen from the announcement, this could have been a net revenue stream for LGA as opposed to being perceived as adding to…

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Maximising the power of collective knowledge

Maximising the power of collective knowledge

Introduction This is a summary of one of the breakout session I ran at the Cisco Public Services Summit, Oslo 9-11 December 2011.  It describes the role of Communities of Practice in supporting more effective collaboration and knowledge sharing between organisations working in the public sector. It notes the key lessons learnt from a 6-year journey, starting from the launch of the UK local government CoP platform in 2006 and how this led to an ambitious attempt to create a…

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The Business Of Collaboration

The Business Of Collaboration

Some Background The last few years can be described as the age of social business and collaboration. The demands and expectations of today’s knowledge workers have been shaped by the plethora of social networks and social media tools. Communicating and sharing information has never been easier.  Staying connected with news and status updates from friends, family, or at work is real-time and no longer constrained to an office PC.  This has coincided with the business realisation that a greater degree…

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Introduction to Linked Data (presentation)

Introduction to Linked Data (presentation)

I was pleased to attend a presentation on linked data at the BCS Data Management Specialist Group on Tuesday (26th July), given by Dave Reynolds, co-founder of Epimorphics Ltd, and  one of the data experts I have frequently turned to for advice when scoping the requirements for the Knowledge Hub project. (Dave is a members of the Data & Apps Advisory Group for the Knowledge Hub). The presentation included metadata management, e-Commerce uses, inference and information extraction, text mining, syntax (various…

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Entry for Management Innovation eXchange M-Prize

Entry for Management Innovation eXchange M-Prize

The Management Innovation Exchange(MIX) is “an open innovation project aimed at reinventing management for the 21st century. The premise: while “modern” management is one of humankind’s most important inventions, it is now a mature technology that must be reinvented for a new age.” One of the MIX initiatives is the Harvard Business Review/McKinsey M-Prize for Management Innovation. There are two types of entries: an instructive case study (a Story) or an experimental design (a Hack).  The goals is to show how Web 2.0…

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Knowledge Hub – part 5: Day of the App

Knowledge Hub – part 5: Day of the App

Continuing my sequence of blog posts about the Knowledge Hub, the new and innovative community and collaboration platform for the UK public sector. I am devoting this post to the Knowledge Hub’s “App Store” facilities that will get delivered in the next development phase (no dates yet, but potentially around Sept/Oct 2011). I think maybe a pause here for a definition as to what an “app” is and how this might differ from a ‘widget’ or a ‘plug-in’. “App” is…

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