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Category: Social Business

Content Matters – But People Matter More!

Content Matters – But People Matter More!

I was recently asked to participate in a KM roundtable event that APQC are organising on the subject of Content Management Systems (CMS).  They wanted to gather some perspectives from KM professionals and thought leaders (their wording, not mine) active on Social Media to answer a few questions on the best way for creating and gathering internal enterprise content, organising and maintaining that content and making it easily accessible to employees and other stakeholders. The questions and my response as…

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Making The Case For Enterprise Social Networks

Making The Case For Enterprise Social Networks

Why is it that so many organisations still struggle to (a) understand what an Enterprise Social Network (ESN) is and (b) how it might benefit their business. Despite the fact that social networking technology has been around for over 10 years, there is still a general lack of social business maturity on the part of many organizations, who appear to lack the culture to be able to understand, appreciate, and leverage ESN’s. Gartner have reported that over 80% of Social…

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Bullish on digital: McKinsey Global Survey results | McKinsey & Company

Bullish on digital: McKinsey Global Survey results | McKinsey & Company

See on Scoop.it – The Social Web CEOs and other senior executives are increasingly engaged as their companies step up efforts to build digital enterprises. A McKinsey & Company article. The latest report from McKinsey on the state of digital enterprise (Social Business) offers some interesting insight on trends, as follows: 56 percent of businesses survey say digital engagement of customers is at least a top-ten company priority, and on the whole respondents report notable progress since 2012 in deploying…

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The 2013 Social Media Landscape [Infographic] – Brian Solis

The 2013 Social Media Landscape [Infographic] – Brian Solis

See on Scoop.it – The Social Web Stephen Dale‘s insight: I’ve kept track of the various iterations of Brian Solis’s Conversation Prism since he first made this available (Version 1) in 2008. This is the latest version (Version 4) which reflects some of the consolidation and disappearance of some brands since the last version. From the article: “For those unfamiliar with The Conversation Prism, it is an evolving infographic that captures the state of social media, organized by how important…

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Social Ecology: Evolution or Revolution? Part1

Social Ecology: Evolution or Revolution? Part1

The social ecology influences just about everything we do. From the way we communicate, get information, buy and sell, travel, live and learn, to our very health and wellbeing. For those who thrive on change this is might be perceived as just part of human evolution. For those less comfortable with the rapid and disruptive effects it is having on their lives, it might feel more like a revolution, i.e. something they can’t control or influence – and hence the title for this series of posts.

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The State Of Social Media 2012

The State Of Social Media 2012

A useful chronology of the key social media events and statistics over the past 12 months. Slightly surprised by the omission of Tumblr, which is predicted to continue its stellar growth in 2013. According to Techcrunch, the company is getting 20 billion pageviews a month, up from 15 billion at the beginning of the year. Will it be acquired by Facebook in 2013? Someone seems to think so: “If Facebook isn’t thinking of buying Tumblr, it should be.” One thing is…

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The Evolution Of Social Media

The Evolution Of Social Media

There has been a lot of hype around social media, social networks and social business, much of it unhelpful in getting real understanding what this is all about. For some people, “social” will always mean frivolity and time wasting. For others, social media just means marketing and communications.  Predating all of this hype, social learning networks and communities of practice have long existed as ecologies that would encourage collaboration and knowledge sharing. Off-line knowledge sharing communities have been around since…

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Social Collaboration: it’s the people not the technology, stupid!

Social Collaboration: it’s the people not the technology, stupid!

Regardless of what labels we give to collaboration technology, the one constant feature is the people, i.e. the staff, the workers, the users. The continuing paradox is that, despite all the evidence of poor adoption rates; the accepted wisdom that “build it and they will come” doesn’t really work, and the oft’ repeated mantra that “it’s not the technology, it’s the people that count”, most collaboration strategies are treated as technology projects and not organisational change management projects.

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Email is dead: Long live email!

Email is dead: Long live email!

Am I the only sceptic that is prepared to challenge the “great myth” that email is the root cause of worker inefficiency and the blight of our 21st century lives? Perhaps this seems odd coming from someone who is an advocate for social technology as an enabler for more effective sharing and collaboration.

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