Social Media Guidelines for Civil Servants

The Civil Service have published a set of guidelines for on-line participation by civil servants (blogging etc.). As Whitehall Webby Jeremy Gould notes, this is a much slimmed-down version of a weightier tome that has been in production behind the scenes, and which may appear as a set of more detailed operational guidelines for [...]

A guide to social media for organisations

A number of other bloggers have already picked up on this, including David Wilcox, but worth another mention here. Colin McKay, who works for the Canadian government has produced a handy little guide offering some tips on how to get social media accepted by large (e.g. Government) organisations.
Colin writes on the SoSaidThe.Organisation site:
“I think the [...]

100 Banned Words - again!

For anyone who may have missed my earlier blog - published 12 December 2007 - about the
Local Government Association’s publication of 100 words that public bodies should not use if they want to communicate effectively with citizens - well, it seems this has sparked some heated debate (and vitriol) from readers of the IDeA [...]

100 Banned Words


Responsibilities and Guidelines for Communities of Practice.


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