Category Archives: Enterprise 2.0

The Evolution Of Social Media

There has been a lot of hype around social media, social networks and social business, much of it unhelpful in getting real understanding what this is all about. For some people, “social” will always mean frivolity and time wasting. For … Continue reading

Posted in collaboration, Enterprise 2.0, Knowledge Management, Social Business, Social Media | Tagged , , , , | 4 Comments

Social Business And The Collaborative Workforce

Better productivity, lower travel and communication costs, higher customer satisfaction, more innovation, increases in revenue and profit, faster access to knowledge, improved connection to internal experts and more. Why wouldn’t every organisation flock to this vision of an agile, connected, transparent, people-centred and more efficient business? Continue reading

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Overcoming The Challenges of Internal Social Networking

Internal social networks offer numerous collaboration benefits for the average enterprise. They allow for quick, fluid, and constant communication, thereby making it easier for employees to coordinate at all times. They encourage feedback, proposals, and ideas from all workers, thus opening the door for innovation in any shape or form. Continue reading

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Building and Nurturing On-Line Communities – Batteries Not Included

Much has been written about best practice for developing and nurturing on-line communities , such as Communities of Practice (CoP), and the accepted wisdom is that technology by itself – no matter how good – will NOT deliver vibrant and … Continue reading

Posted in collaboration, Communities, Communities of Practice, Enterprise 2.0, Facilitation, Knowledge Management | Tagged , , , | 11 Comments

The Impact Of The Social Web In 21st Century Organisations

The following was published in the Guardian IT Supplement on Thursday 26th November. It was produced as a leader article for the Online Information Conference 2009. We are witnessing an extraordinary growth in user-generated content, whether it is conversations on … Continue reading

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Managing Beyond Web 2.0 – MkKinsey Article

A recent McKinsey & Co article advocates that organisations should start preparing now for when Web 2.0 morphs into Web 3.0.  The article doesn’t really expand on what it means by ‘Web 3.0′, but there are a few useful nuggets, … Continue reading

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Knowledge Hub – part 1

This is the first opportunity I’ve had to write anything about the Knowledge Hub (Khub) Advisory Group meeting that took place last week (17th September) in London, though a number of my colleagues have been pretty active in the blogosphere … Continue reading

Posted in collaboration, Communities of Practice, Enterprise 2.0, Knowledge Management, Public Sector, Social Computing, Web2.0, Web3.0 | Tagged , | 8 Comments

EDRM and Web 2.0 – where two worlds collide.

Possibly at a slight tangent to the collaboration and knowledge management memes that I normally write about, and no doubt exposing my roots in Information Management, I’ve been doing some research into the potential dichotomies between the highly structured and … Continue reading

Posted in Enterprise 2.0, Information Management, Social Media, Web2.0 | Tagged , , | 3 Comments

Enterprise 2.0 – Innovation through Aquisition

Great spot by Mike Gotta over at Collaborative Thinking. He picks up on an article in CIO magazine by CG Lynch, “Web 2.0, Social Networks in ’09: The Year of Consolidation, Not Innovation“, originally spotted by the The Connections Blog. … Continue reading

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Enterprise 2.0 tools and the need for business context

An interesting discussion over at Jon Mell’s blog about Enterprise 2.0 tools and the need for systems developers to consider business process context for the tools and not assume the users will intuitively know this. I think there is merit … Continue reading

Posted in Enterprise 2.0, Social Computing, Social Media | 2 Comments